Privacy Policy

Who we are

Pumpkin creates original designs. Each tile is hand glazed of dogs, cats, and wildlife. Please visit my website at: https://pumpkintile.com, to view my complete collection of pets.

What personal data we collect and why we collect it

We collect your name, address, and email address.  This information is collected so that we can send you your merchandise. We do not store credit card information.

Contact forms

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Analytics

Who we share your data with:

No one

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

Data is encrypted

What data breach procedures we have in place

All data is encrypted and is not stored on our computers.

What third parties we receive data from

None

What automated decision making and/or profiling we do with user data

None

Our contact information:

Pumpkin Tile, LLC
Pumpkin Cary
P.O. Box 48
Corrales, NM 87048
Ph: (505) 328-5874
Email: pumpkincary@live.com

Shipping Policy

I do not carry stock. Tiles are made upon receipt of an order. All orders are shipped between two and three weeks.  UPS is our carrier. Shipping charges are only an estimate at the time your order is placed. Additional charges may be incurred when shipped.

If the box or the tile is damaged during shipping, email me immediately so I can contact UPS. Please hold onto the box and all shipping materials until I am able to file a claim and speak to a UPS representative.

Return Policy

Returns are allowed within 48 hours of receipt of the order for replacement or refund. In the event of a replacement, you will need to return the item at your expense and Pumpkin will send the replacement and her expense. In the event of a refund, the tile will have to be returned before a refund can be issued. 

Mail returns to:

Pumpkin Tile, LLC
Pumpkin Cary
P.O. Box 48
Corrales, NM 87048

Pumpkin Tile strives to provide each and every Customer with an experience that makes them feel confident in their purchase. We know your tile selection will bring you many years of happiness.